G Suite (formerly known as Google Apps) and Microsoft Office 365 provide users with cloud-based software and application collaboration suites. As the above two services are in a leadership position among cloud service providers, there is a tendency for users to switch between them. When someone switches to Office 365, they have to transfer all their emails, contacts, calendars, etc. from the first to the second.
Of all the data that needs to be migrated, contacts are considered important data items. To ensure the workflow, the admin must make sure that all the users’ relevant contacts are also available in Office 365. Therefore, leading to the question to migrate G Suite contacts to Office 365. In this article, we will discuss various techniques for migrating G Suite address books to Office 365, which can be useful for users.
Solutions to Migrate G Suite contacts to Office 365
Users can migrate Google apps contacts to Office 365 in two ways. The two methods include manual methods and third-party solutions for migration of contacts for a single user and multiple users respectively.
Manual method to export G Suite contacts to Office 365
The manual technique requires 2 stages for completion. These are as follows:
- Export G Suite contacts in CSV
- Import the CSV file into Office 365.
The steps to follow for the entire migration are discussed below.
Stage 1: Export G Suite contacts in CSV format
- Log in to your G Suite account.
- Go to Google Contacts from Apps.

- Either select the contacts for selective migration or leave them unselected for complete migration and click Export from the left panel.

- In the next window that appears, select the Outlook CSV format option.

- Click Export to start migrating G Suite contacts into a CSV file.
Stage 2: Import the CSV file into your Office 365 account
- Log in to Microsoft Office 365 and open Outlook (required O365 account configured in MS Outlook)
- Click File >> Open and Export >> Import / Export.
- Select the option to import from another program or file, then click Next.
- Select CSV (Comma Separated Value) as the file type, then click Next.
- Browse the CSV file containing G Suite contacts.
- Choose how Outlook will treat duplicate contacts and click the Next button.
- Click the Finish button, all Google Suite contacts will be transferred to Office 356.

Immediately after the contact transfer is completed, open MS Outlook and select the corresponding mailbox and contact address book name. G Suite contacts will also be visible here.
Top issues when migrating G Suite contacts to Office 365 with manual method
Errors often occur when transferring G Suite contacts. Let’s look at some common problems/limitations that users encounter when trying to migrate G Suite contacts to Office 365.
- Loss of contact information: After manually exporting contacts, some G Suite contact fields in Office 365 may be lost. In fact, this is the most common problem when migrating contacts from G Suite.
- An error message is displayed: If you try to export more than 2000 Google address books, an error message will appear on the screen. To avoid this situation, the number of contacts for each export is less than 2000.
- Contacts are not displayed in O365: After migration is complete, the transferred contacts may not appear in Outlook 365.
- Redundant process: This process must be applied to all users one by one to migrate contacts from multiple user accounts.
Professional tool to migrate multiple G Suite users’ contacts to Office 365
The manual method is only helpful for migration of contacts from a few user accounts. For multiple user accounts, it is recommended to opt for a professional tool.
The IT admins can find such a tool while going through the G Suite to Office 365 migration guide. This guide covers techniques to migrate G Suite emails, contacts, calendars and drive files to Office 365.

The professional solution (SysTools G Suite to Office 365 Migrator) provided in the guide allows an admin to seamlessly transfer data items of multiple users at once. The software is compatible with Windows 10 and Linux. It is by far the best DIY tool to migrate data items between these two cloud platforms.
Its features include:
- Delta migration
- Category selection: Contacts, Emails, Calendars, Drive Files
- Filters for each category
- Priority migration
- 24×7 technical support, and many more…
Final Verdict
Migrating G Suite data items into Microsoft Office 365 is not an uncommon scenario. Users switching from the first to the second will need to migrate their contacts and other data items to Office365. To do this, they can use manual solutions which basically consist of regular export and import. As mentioned in the previous section, manual solutions also have some flaws, which can be overcome by using the expert solutions described above. The Migration Guide can easily help you migrate G Suite contacts to Office 365. It gives G Suite users a quick and easy way to export contacts to O365.