Introduction: The age of AI
Artificial intelligence has convincingly changed the nature of work. Be it the automation of jobs or the upheaval of cloud-based services, artificial intelligence has led to a full-fledged transition from the traditional nature of work. Although an ILO report titled The future of work reports that more jobs would be created in the next decade than the ones that would be lost due to artificial intelligence. This makes it clear that future jobs would not only seek highly advanced skills but would also look for an artificial intelligence certification. This also makes sense from the point of view of the next digital revolution which is set to induce a rapid transformation in the coming times.
Emotional intelligence and job satisfaction
A large number of surveys have been conducted to examine the relationship between emotional intelligence and job satisfaction. The outcomes of these surveys point to one unanimous fact. The level of job satisfaction is determined by the nature of personal creativity and the amount of remuneration. According to Victor Voorm, “Job satisfaction is a mental achievement that an individual has about the nature of his work and the kind of organizational behavior “. This is where emotional intelligence steps in. The causes which determine the level of job satisfaction depend upon the prospects of emotional intelligence. From the point of view of emotional intelligence, job satisfaction can be understood from two broad perspectives. The first perspective is that of internal satisfaction which is related to joy, peace, and solace which a person gets after execution of a heavy task. The second perspective is that of external satisfaction which has a lot to do with working conditions and social dignity.
The other side of the coin
As the general rule goes, it is believed that high intelligence guarantees high success irrespective of the nature of the job. This rule does not consider emotional intelligence. A high level of emotional intelligence may motivate a person to take up self-employment which may, in turn, boost his entrepreneurial skills. This may inculcate other characteristics like risk-taking ability and the quality to face and overcome defeat. A research study by Dr. Walter Michael showed that low levels of emotional intelligence may lead to a motivational deficit in occupational mobility which may be a prime cause of lower levels of job satisfaction.
Concluding remarks
The future of work would be commanded by jobs that are inclined towards artificial intelligence. The competitive nature of such jobs would demand higher levels of emotional intelligence. The blend of emotional intelligence and advanced learning skills would ultimately lead to long-term job satisfaction.
