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How to Troubleshoot Quickbooks Error 3371 Easily

Quickbooks is dominating software in the accounting industry. It provides some unbeatable features to its user to make accounting easier for them. Besides everything, you may come across some technical glitches in the application. One such error is Quickbooks error code 3371. This error generally occurs when the user initially attempts to set up the Quickbooks application or the company file. There are also chances that the issue may occur because of the damaged Entitlement Datastore.ecml file. This file contains the license details of Quickbooks, and if it gets deleted, it can lead to issues. In this post, we have explained what error code 3371 is and how to resolve it. Keep reading.

Traits of Quickbooks 3371 Error

If you wish to identify Quickbooks error 3371 quickly by noticing all the symptoms, people below. 

  • Quickbooks applications may get hanged or slow whenever you perform a particular operation on the application.
  • You may not be able to access the Quickbooks company file on the system.
  • Next, you may also come across an unknown and unexpected HTML file on your system.
  • Your system may also get slow or respond to the keyboard and mouse inputs sluggishly.

Quick Fixes for Quickbooks Error Code 3371

Tackling Quickbooks error code 3371 becomes easier when you know the methods you can use to fix the issue. In this section, we have explained some troubleshooting methods that we suggest you follow. Make sure to follow each technique in the same way as mentioned to avoid further complications.

Solution 1: End All the Running Processes

  • To begin with, you will have o terminate the Quickbooks application on the system.
  • You will then have to end all the processes running related to Quickbooks. 
  • For this, you will have to open the Run Window on the system and then type C:\ProgramData\Intuit\EntitlementClient\v8 and then press the enter key.
  • You will have to open the task manager on the system and then go to the processes tab.
  • Next, you will have to look for every QBW32.exe process. Click on each one of them and choose to end the task.
  • After this, you will have to delete the EntitlementDatStore.ecml file from the system.
  • In the end, start Quickbooks again and then complete the registration on Quickbooks.

Solution 2: Modifying the Entitlement Files Name

For XP Users:
  • You will first have to choose the start icon on the screen and then look for the Run box.
  • Next, you will have to type “Entitlement DataStore.ecml file: Documents and Settings AllUsersApplication DataIntuitEntitlemeny Clientv2” and then press the OK button.
  • The folder will now open on the screen, and then you will have to click on the entitlementdatastore.ecml file. Choose the option to rename it.
For Windows 8, 10 and 7:
  • First, you will have to open folder C: ProgramDataIntuitEntitlement Client.
  • You will then have to right-click on the entitlement folder and then choose to change the file’s name.
  • You will have to open Quickbooks on the system, and a new file will be created.
  • After this, click on My computer and then click on organize option. You will now have to click on the folder option and then choose search.
  • You will now have to click on the Hidden files and folder button.
  • In the end, you will have to start Quickbooks.

Solution 3: Run Quickbooks Tool Hub

Step1: Use Quick Fix My Program
  • First, terminate the Quickbooks application on the system.
  • You will then have to download the Quickbooks tool hub on your system and then save the same on the system.
  • Next, click on the file and then run the tool on the system.
  • You will now have to choose I agree on the prompt appearing on the screen and then complete the installation process.
  • Now, start the tool on the system.
  • You will now have to choose the Program problems tab and click on the Quick Fix my program option.
  • Tap on the OK button and then start Quickbooks on the system.
Step 2: Use Install Diagnostic Tool
  • In the Quickbooks tool hub window, you will have to the installation issues tab.
  • Now, you will have to choose the install diagnostic tool option.
  • Click on it to run it on the system.
  • You will now have the tool to complete the process so that it can detect all the issues. 
  • Start the system again, and then check if the issue is resolved or not.
Step 3: Use Error Fix
  • First, you will have to terminate the Quickbooks application.
  • You will then have to choose the installation issues option.
  • Now, you will have to look for an error fix for Quickbooks error 3371.
  • In the end, choose OK. Start Quickbooks and then open your Quickbooks file.

Sources Leading to Quickbooks 3371 Error

Different pre-existing errors like Quickbooks 80029c4a or Quickbooks unrecoverable error can lead to Quickbooks error code 3371.

  • Quickbooks registration file is missing from the system.
  • In case there are some technical glitches in Quickbooks performance.
  • The connection of the Quickbooks data file is lost.
  • Windows is not installed correctly, or the components related to the Quickbooks application are outdated.
  • MSXML component on the system is damaged. 
  • Antivirus is causing issues.

To Wind Up

This was a complete troubleshooting guide that will help you get rid of the Quickbooks error 3371. We hope that following all the methods has helped you. In case the error persists, contact the support team.

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