It is tough today to find a business that does not make use of CRM systems to some degree. Real estate is not an exclusion. Remember that the sole way to keep all your leads visible to everybody in sales and pre-sales team is to get them managed and viewed on one single platform such as the CRM Software for your real estate.
The customer relationship management software enjoys the ability to capture, respond, and even manage incoming leads. The CRM allows you to ease the complicated lead processing functionalities right from captivating the leads to that of closing the same. Once you have right real estate crm software solutions, you can turn the tables for sure. And guess what, eventually you achieve the sales target! There are important factors still that you should have in mind before you pick any random CRM system. Keep on reading to know more.
The Presence of Cloud Telephony:
Cloud Telephony is one of the most impactful factors of CRM that takes your business telephony system on the cloud and it eliminates the need for physical servers, wires, and even that of landline phones. Cloud telephony assists you to make a call at a single click of a button, record a call automatically, and even save the recording with full accuracy. A standard real estate CRM records the call with automatic insertion of client’s business information such as company name, project name, mobile number, source name, and even many more.
The automatic call recording with the assistance of cloud telephony gets you perks like quality control, Proof of commitment, and even dispute resolution. This thing lets you concentrate only on those leads that hold higher potentiality in terms of conversion. So that you can easily keep the follow up in line to fulfil your sales target.
Reminder & SMS or Email Integration:
Your Pre-sales team should be working very hard to generate leads and convert these into qualified leads for a meeting. But not all types of the leads get qualified for the meeting. Your prospect could have a hectic schedule for some time. In this situation, your pre-sales team reaches out for the future date to call back with a pop-up reminder set up on date when your prospect is probable to pick up your call.
Here, on the set date, the CRM gives you a pop-up notification to further go ahead with the follow up of the lead. In this manner , you can avert the issue of missed follow-ups in your lead management process and enhance your sales with the correct CRM software. And yes, you can even maintain the customer relationship by making use of automated Email/SMS integration in CRM. This feature allows you schedule email/SMS and send them mechanically to the respective clients. Such personalized message keep the relationship between you and your client’s firm while keeping the follow-up procedure on right time.
Conclusion
So, you must make the most of real estate database crm software and ensure that you do not lack behind in any capacity in your business.