Author: 360smsapp

For companies that get into the Chinese market, there have to be communication strategies that conform to the local digital behavior. WeChat is not just a messaging application; it is a full ecosystem integrating messaging, payments, customer support, and brand interaction. This has necessitated the integration of Salesforce WeChat as a basic necessity to any company interested in doing business in China successfully. Customers want the brands to be available via WeChat to make inquiries, transactions and support. Businesses are at risk of having disjointed communication and missing opportunities without incorporating this channel in Salesforce. What is Salesforce WeChat Integration…