Author: deepak

The direct messaging feature has become one of the fundamental channels for businesses that require frequent updates, reminders, and promotional outreach. With Zoho SMS marketing, teams can send text messages directly from Zoho CRM and maintain contact records, history, and reporting in a single system. Zoho SMS campaigns, when properly applied, assist organizations in reaching leads and customers at the appropriate time with direct and traceable communication. This guide outlines the Zoho CRM business messaging operation, the setup of Zoho CRM texting, and how to organize a Zoho SMS campaign that would deliver quantifiable results. Zoho SMS Marketing: Overview Zoho…