Author: jiaa44

In today’s hotel industry, speed is not just a service feature—it is a deciding factor. Guests no longer wait hours for answers. They compare options, send inquiries, and expect replies almost instantly. But what really happens when a hotel responds slowly? The impact goes far beyond a missed message. A delay of even a few minutes can quietly turn into lost revenue, damaged trust, and fewer direct bookings. Let’s explore how slow response time affects hotel bookings—and why it matters more than many hotel leaders realize. Why Speed Matters More Than Ever Travelers now plan trips online, often using mobile…