Today, in this blog, we will discuss how to troubleshoot or resolve one of the issues that you may face and i.e., Outlook 2013 Export button greyed out issue or in laymen words, you are unable to click on the Import/Export button in Outlook.
User’s Query
“Hello!! I am Phoebe Salvatore; I need to export emails from my Outlook.com account so I configured my account in Outlook desktop-version to export all emails using Import/Export wizard. But now the Outlook greyed out the Import/Export button and I am unable to click on that button. So, please help me to export all my emails from my Outlook.com account.”
If you are also facing the same issue and you also tried to export emails from Outlook.com using Outlook desktop version and failed because of Outlook Import/Export button issue. Then, no need to worry because, in the upcoming section, we will tell you the effective and easiest method to download all emails from Outlook. But before proceeding further let us know what are the symptoms and causes or when does this error occur.
What are the Causes of Outlook 2013 Export Button Greyed Out Error?
There are many symptoms and causes of this Outlook Import/Export greyed out error. Consider the following scenarios to know when does this error occurs.
- You are operating an English version of Windows OS
- You having a non-English version of MS Outlook on your framework
- Or you having corrupted Outlook data files
So, now the question is How to Export Emails from Outlook Account. To export emails from Outlook, you have multiple options, let us discuss below.
How to Export Emails from Outlook Account?
To export emails from an Outlook account, their multiple techniques. But the best and easiest way to export all emails from the Outlook.com account is by using the third-party backup tool. Mailbakup Outlook.com Backup Tool will download all your emails from Outlook.com without any hassle. Moreover, there is no need to download the Outlook Desktop version to export emails from Outlook.com account using this method.
The tool is designed in a way that any non-technical user who doesn’t have enough technical knowledge can also export emails from an Outlook account. Now, to export emails from the Outlook.com account using this method, follow the steps mentioned below.
Likewise Learn: Recover Deleted Emails from Outlook After 30 Days
Steps to Save Emails from Outlook
- Download and Run Outlook.com Email Backup Tool.
- Add Credentials and login to Outlook Account.
- Select the File format in which you are required to export emails.
- Finally, click on the Start button to download emails from Outlook.
But if you want a manual solution to export emails without downloading the third-party tool. Then, read the upcoming sections.
Uninstall and Install Outlook
You can uninstall your Outlook from your computer and install it again. To uninstall Outlook from the computer.
- Go to Control Panel.
- Under the programs, button click on Uninstall a program.
- Select Outlook and click on uninstall.
Now, install Outlook again and configure Outlook.com account to Outlook and check whether the issues are resolved or not. If not then, follow the below-mentioned method to resolve Outlook 2013 export button greyed out issue.
Resolve Outlook Export Greyed Out by Setting the Same Language
To resolve import export option greyed out Outlook error, set the same language for both non-Unicode programs. To do so, follow the below stated steps:
- Go to Start and run Control Panel.
- Now, select the Date, Time, Language, and Regional Section from the list.
- Click on the Regional and Language option.
- Here, click on the Advanced Tab and choose the locale that is similar to the installed Outlook version.
- Finally, opt for the language that matches the non-Unicode programs version and click Ok.
Now, open Outlook and check whether you are able to export emails from Outlook using this method or not. If still, you are not able to download emails from Outlook. Then, use the automated solution by using Outlook.com Backup Tool by Mailbakup. This tool is the genuine and perfect method to export emails from the Outlook.com account.
Conclusion
In this blog, we have discussed the strategies to fix Outlook 2013 Export button greyed out issue and to export emails from the Outlook account. We have disclosed some manual techniques using which you can fix the error and export emails from Outlook. But if you are not able to fix the issue using the manual method, then we recommend opting for the third-party backup tool to download all emails from the Outlook.com account locally on your computer.