You’ve just unpacked a new phone, powered it on for the first time, and are getting ready to set it up when an ugly pop-up with the message “SIM Not Provisioned MM 2 Error” stops your enthusiasm. Although it may be annoying, this issue can happen for a number of reasons, and you don’t need to be computer skilled to repair it.
What Does the Error “SIM Not Provisioned MM 2” Mean?
Simply put, this issue denotes a problem with your SIM card’s ability to communicate with the carrier network location. If: A “SIM Not Provisioned MM 2” issue frequently appears
- You recently bought a new phone and SIM card.
- You got a new SIM card with a different number.
- The SIM card is not correctly placed.
If you just bought your SIM card, the carrier might not have registered or activated it yet. Otherwise, it can also be for the reasons listed below:
- The network is offline.
- You are not a part of the service area.
- The carrier has blocked your number or SIM.
- Your phone would still work regularly in such circumstances, but you wouldn’t be able to utilize any network-related services, such as making phone calls or utilizing cellular data.
1. Clean the SIM Card/Slot
Your smartphone could be unable to connect to your SIM if the SIM card is improperly placed or the SIM tray is covered in dust. A SIM not provided error message may arise from this. Despite the fact that SIM cards are inside phones for the bulk of their lifespans, this does not prevent the accumulation of dust and dirt. Your SIM’s operation might be hampered by these dust particles, and the carrier network might not be able to recognize them. To thoroughly clean and replace your SIM card, follow the procedures below.
- Offset your phone.
- Remove your SIM card tray using a SIM card ejector tool.
- When cleaning the SIM and SIM card slot, take out your SIM card from the tray and use a damp (not wet) microfiber cloth or Q-Tip.
- Reinstall the SIM card in the smartphone by placing it back in the tray.
- To verify if the issue has been resolved, restart your device.
2. Try to Enable Airplane Mode
Putting your phone in airplane mode might work miracles, as easy as it may appear. If you’re lucky, it could automatically connect to the right carrier network after forcing the SIM card to do so. Through your notification panel, Android users may effortlessly enable Airplane Mode. Simply open the notifications tab by swiping down from the top of the screen, then look for the “Airplane Mode” or “Flight Mode” symbol. If you’re using an iPhone device, open the “Control Center” and press the “Airplane Mode” symbol to start it. After putting your phone in Airplane Mode, let it 10 seconds before turning it off. The “SIM Not Provisioned MM 2” issue should go away on its own.
3. Restart Your Phone
Restarting your phone can be the quickest solution to this problem. Although it may sound hazy, restarting your phone allows the carrier settings to be updated, which can resolve this problem. Once more, the procedure for this patch differs for iOS and Android. Press and hold the power button on an Android device until the boot panel appears on the screen. Wait for your phone to restart after tapping the “Restart” button.
Press and hold the power button as well as any volume button on an iPhone or later until the “Power Off” slider appears on the screen. Once you’ve dragged the slider, give your iPhone 30 seconds to shut down fully. Simply tap and hold the power button one more until the Apple device logo appears on your screen to restart your iPhone.
4. Try Another SIM Port
The “SIM Not Provisioned MM 2” problem might occasionally appear as a result of a broken SIM port or a malfunctioning phone, but you don’t need to call a repairman right immediately. What you can do instead is as follows.
If you don’t have a dual SIM mobile phone, try using your SIM card in another phone by inserting it into a different slot. To find out where your SIM card is and how to open your phone’s back cover if necessary, see the user handbook for your phone. It would help you determine whether the problem is with your SIM card or phone. Contact your service center if your SIM functions properly on other mobile devices. After trying it on several other devices, if your SIM card still doesn’t work, contact your network provider.
5. Update Carrier Settings
The operating system of your smartphone receives regular upgrades, and SIM carriers do the same to enhance the user experience. Your smartphone may now connect to the most recent services provided by your cellular carrier thanks to these upgrades. Until you manually update your carrier settings by following the instructions below, you may get a “SIM Not Provisioned MM 2” error on your screen if you avoid this update, whether intentionally or unintentionally.
1. Update on Android
- Locate the “Update profile” option under “Settings,” then look for the “About Phone” option.
- On certain devices, selecting “System” from the “Settings” menu will take you to another page where you may locate this setting. Select “System Update” from the “Advanced” menu by tapping on it.
- Others offer a separate page for carrier settings for select devices. Simply type “Carrier Settings” into the Settings search box to avoid the hassle.
- Please be aware that if you have not installed a carrier update, you will not see the “Update Profile” button.
2. Update on iPhone
- Open “Settings,” go to the “General” page, and then click “About.”
- You may choose to “Update Carrier Settings” from the options here. You’ll be prompted to update the carrier settings for your phone number after clicking on it. Choose “Update.”
- The carrier settings on your phone are likely already up to date and don’t need you to manually update them if you can’t find any options to do so in the settings menu. You may always get in touch with your network provider, though, to make certain.